Qualifications & Highlights
- Clients include Adobe
Systems, Microsoft, iPass, HP, Brøderbund, Geoworks, MetaCite, TimeDance,
Stardust Software, Quadramed and many others
- Designed and created
elaborate web sites with extensive graphics, JavaScript, rollovers, etc.
- Wrote and edited user
guides, online help (including WinHelp and HTML help) and product
specifications
- Proficient with
Microsoft Word, FrameMaker, WebWorks Publisher, RoboHelp, Microsoft Help
Compiler, Photoshop, Illustrator, Dreamweaver, Fireworks, HomeSite,
Visio, SQL Server, Crystal Reports, PowerPoint and other applications.
Proficient in Windows and Macintosh environments. Familiar with UNIX and
MVS
- Created Perl CGI
scripts and HTML forms
- Familiar with
wireless technology, RDBMS concepts, DBMS, client/server architecture,
Crystal Reports and system administration
- Designed and created
user interface for prototype applications for multiple platforms
- Member of the Society
for Technical Communication
Experience
Technical
Writer and Designer - Freelance - July 1996 to present
- Authored many user
guides and system administrator guides for web, Windows and UNIX
applications
- Authored and designed
context-sensitive Windows online help and software. Designed extensive
online artwork and hotspot graphics. Edited Windows help system files (HTML,
HPJ, MAP, etc.)
- Designed elaborate
web sites with graphics, JavaScript, rollovers, tables, etc.
- Authored and edited
HTML-based help, tours and overviews for consumer marketing products,
Internet scheduling services and other systems. Help included indices,
graphics, JavaScript and extensive cross-references
- Authored and edited
database enterprise and reporting product manuals and online help
- Designed icons for a
well known consumer software product
- Designed user guide
visual formats and indices
- Critiqued product
user interface and designed icons
Technical
Writer - Geoworks, Alameda, CA - July 1995 to May 1997
- Wrote, edited and
designed user guides and online help for PC and handheld computing device
applications
- Authored and edited
Windows online help for a variety of software applications products
- Authored and
maintained user interface, functional and product specifications
- Worked with product
managers, UI designers and engineering staff to define and document
products
- Designed and
critiqued application user interface for desktop and handheld computing
products
Created mock screen shots for product specifications
- Designed and created
corporate Internet and intranet pages. Web pages featured animated GIFs,
tables,
automated contact information and search engines
- Wrote articles for
national trade publications describing software products
- Authored marketing
technical white papers describing product development plans and software
features
- Brainstormed new
product ideas with product managers and design staff
Writer
- Freelance - 1991 to present
- Wrote feature
articles for magazines, corporate newsletters and professional theater
companies
Clients include TheaterWeek Magazine (New York), American City Business
Journals (San Francisco)
and Theater Valentine
Researcher
- San Francisco Business Times, San Francisco, CA - September 1993 to July
1995
- Wrote internal
documentation about updates and installation of new and existing computer
systems for editorial staff
- Edited, created,
designed and produced featured weekly full-page rankings of Bay Area
businesses in all
industries ("Top 25 Lists")
Research
Analyst - M.I.C., San Francisco, CA - August 1991 to March 1993
- Wrote letters to
government legal counsel requesting access to government records
- Confirmed technical
specifications, quality and inclusion of specific information on database
files before purchase
Education
- Brandeis University,
BA, Cum Laude, Highest Honors
- UC Berkeley
Extension, "Intermediate Technical Writing", "Concepts of
Database Management Systems"
- Edicetera (Berkeley,
CA), "Bugaboos and Pesky Critters of English Grammar"