I n t r o d u c t i o n - A b o u t - C o n t a c t - S a m p l e s - L i n k s

Need documentation or online help? Interested in an attractive website that effectively conveys your image and message?

My name is John J. Gardiner. I provide a variety of complete documentation and design solutions. I specialize in creating and designing attractive, user-friendly user guides, online help, and web sites. Inadequate or unusable documentation and design can thwart otherwise brilliant products and services. My services bridge the gap between your products and your end users.

My list of clients is extensive and includes Microsoft, Adobe Systems, Sun Microsystems, HP, A&E Networks, National Geographic, Fireclick/Digital River, Broderbund, City of San Francisco, iPass, Siren, Stardust Software, Quadramed, Geoworks, and many others.

I have been a technical writer since 1995. I have extensive experience authoring and designing user guides, online help, specifications, web sites, icons, and user interfaces.

I am familiar with a variety of applications and languages, including FrameMaker, RoboHelp, Word, HTML, Perl, CGI, SQL, Photoshop, Illustrator, Quark XPress, Fireworks, Dreamweaver, Homesite, Visio, and others. I am a member of the Society for Technical Communication (STC). Please feel free to contact me with any questions you have. I am happy to provide examples of my work. Click here to see my resume.

I am also a bicycle advocate. I serve as a California State Representative for the International Mountain Bike Association (IMBA). I work to promote responsible riding and trail access for cyclists throughout the state.

Voice: (650) 279-3809
Email: info at johngardiner dot com

I am happy to provide samples of documentation, online help and graphics I have created. Just e-mail me. Here are some samples of my work:

USER GUIDE: StreetFire Sound Labs RBX1600
Noble Beasts Graphics
Sands Hall
Simply Edie
Diffractive Laser Solutions
Big Brothers and Big Sisters
Cornerstone Realty Group

GuiGuy. An interesting site describing the essentials and importance of user interface.

STC. The Society for Technical Communication is the largest professional organization serving the technical communication profession.

WinHelp Survival Kit. An excellent site answering many basic questions about the Windows help system.